Question: Once again we will be working with The Office Place. This start-up organization has done well and they are now planning to expand their business

Once again we will be working with The Office Place. This start-up organization has done well and they are now planning to expand their business into a new area of the country. HR is being asked how soon they might be able to have the new site fully staffed. Currently, headquarters has: 100 customer service representatives and 10 managers and has been operational for 5 years. The new site will have 50 customer service representatives and 5 managers. What leading and lagging indicators could be utilized to determine the length of time needed to staff the new location

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