One field representative services 5 customers for a computer manufacturer. Customers request assistance at an average (Poisson-distributed) rate of once overy 1.5 working days. The field representative can handle an average (Poisson-distributed) of 10 coll per day. Determine the following: Use Table 1 a. The expected number of customers walting (Round "x" value to 2 decimal places. Round your answer to 3 decimal places.) Expected number of customers waiting D b. The average length of time customers must wait from the initial request for service until the service has been completed. (Round your answer to 2 decimal places.) days Average length of time c. The percentage of time the service rep will be idle. (Round your answer to 1 decimal place.) Percentage of Idle time d. How much your answer to part a would be reduced if a second field rep were added? (Round your answer to 3 decimal places.) Reduced number of customer(s) L