Question: One Stop is trying to improve registering for classes and surveys 1 , 5 0 0 students. They find the following quality issues and want

One Stop is trying to improve registering for classes and surveys 1,500 students. They find the following quality issues and want to consider the dpmo's.
system is down or lags on heavy traffic days
drop down menus are cumbersome
hitting the "back" button removes your selected choices
multiple security DUO logins during the process
During a 1 week survey period, they find 27 complaints from these specific areas. What is the dpmo of this process?
The dpmo =2,500
The dpmo =4,500
The dpmo =0.018
The dpmo =0.0045
The dpmo=6,428
 One Stop is trying to improve registering for classes and surveys

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