Question: Online with the presentation on Behavior challenges. You as an executive director, are sitting at the negotiation table with the head of sales department of

Online with the presentation on Behavior challenges.

You as an executive director, are sitting at the negotiation table with the head of sales department of your company. The sales director wants to apply new sales strategy which you do not approve.

During the discussion you have noticed that the sales director changes attitude from Aggressiveness to Assertiveness to Passiveness. Describe how can you change your communication according to each behavior to convince them with your decision.

- Describing communication techniques according to type of behavior

- Demonstration of understanding the type of behavior and describing the possible ( guess ) attitudes behind that behavior

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