Trader's Chicken Restaurant was stablished in Everett 5 years ago. It features a unique recipe for chickens "Just like my grandmother used to The homey, with red and hiendly service. Customers normally wall about 15 minutes to be served. Business has been good during a few years for both lunch
The number of customers grew by 30% last year. With increase in number of customers, workers started to process several customer orders at once. Due to increase number of orders, workers cross paths during processing orders, sometimes hearty cong while they trace durant paths to customer orders calomer orders a special combination of sauce and side dish, they must wait quite some time while the order is ready Recenty based on the survey the complaints about wrong orders and service days, have increased. Also, Crick- M-A w planning to open a tranch across the street next year Operations manager is getting concemed about the future of business al

what are the competitive priorities for Bells Chicken Restaurant? 

How did you only them? Explain how will you design the process using process structure matrix to accommodate the agencies in the customers? Justify of What metocs w you use in operations to measure the capacity for operation? Ratas back to what we have leamed or discussed in the class (Reveru Sain the number of customers are not a measure of operation mets)

whatean 100 can be used to address the problems and how will it increase the efficiency of the processes at Trader Beli's Chicken restaurant?