Only answer question 5 and 6

Business Operations Management + Week 9 Tutorial 7 Worksheet+ Write up a list of different operations (restaurant, cinema, bank, etc.). Students form a group and select a business to answer the following questions. (Note that you could consider a technology and operationrelevant to your group assignment). In discussing the appropriateness' of the technology consider the volume/variety characteristics of the operation! 1. What process technologies are used in these operations? 2. What advantages does the process technology bring to the operation itself and its customers?+ 3. How might recent changes and innovations in process technology affect the way these operations use their process technology?+ 4. What criteria do you think these operations would use to decide whether to invest in new process technology?+ 5) Consider the impact of the technology on the operations performance objectives. a. Quality+ b. Speed+ c. Dependability+ d. Flexibility+ e. Cost 6) In addition to the immediate impact on operations performance, does the technology have any significant impact on the strategic or societal objectives. + a) Societal (e.g. TBL) b) Strategic (Leaming, Risk, Capital, Cost and Revenue) + + N N + + + +