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Customer strategy * 1 point Needs awareness, evaluation of solutions, resolution of problems and then purchase and implementation is a carefully conceived plan that results in understanding the customer's perceptions and maximizing customer satisfactions and responsiveness. O focuses on needs awareness and helping evaluate solutions O the buying process recognizes that a purchase is made only after the prospect has made buying decisions involving specific affirmative responses to the following questions: why, where, and what should I buy and at what price. 1 point Buyer Resolution Theory states that * Needs awareness, evaluation of solutions, resolution of problems and then purchase and implementation is a carefully conceived plan that results in understanding the customer's perceptions and maximizing customer satisfactions and responsiveness. the buying process recognizes that a purchase is made only after the prospect has made buying decisions involving specific affirmative responses to the following questions: why, where, and what should I buy and at what price. O focuses on needs awareness and helping evaluate solutions Consultative Process Buyer * 1 point the buying process recognizes that a purchase is made only after the prospect has made buying decisions involving specific affirmative responses to the following questions: why, where, and what should I buy and at what price. o is a carefully conceived plan that results in understanding the customer's perceptions and maximizing customer satisfactions and responsiveness. O Needs awareness, evaluation of solutions, resolution of problems and then purchase and implementation O focuses on needs awareness and helping evaluate solutions