Only multiple choice

PLZ answer all question

Choose the option that best fit formal meetings than informal.

a.

Few issues are discussed and no recording is done

b.

Clarification on technical issue

c.

Many issues are discussed and is recorded

d.

Clarification on customer complaint

Choose the option that best describes Non-verbal communication.

a.

All the options are correct

b.

Getting messages across with facial expressions

c.

Using your body language to convey something to someone else

d.

Communicating with someone by using gestures

Which of the following is true about subject line in a letter?

a.

It is the content of an e-mail

b.

It is the name of the receiver

c.

It gives the summary of message of a written communication

d.

It is the name of the sender