only need help with question 3 and 4

just need help wih question 3 and 4

just need help with questions 3 and 4

Chapter Case: Hudson Kayak Adventures Hudson Kayak Adrestes HKA, deseours and kayak rentals along the Hudson River Background Steve and Linda Lane are avid Lakers and amateur naturalists who spent many weekend exploring the Hudson Reumers creeks and tributaries, Steve was a sales representative and Land worked as a freelance Web designer. Two years ago, Steve division was purchased by Rather than relocate the Lanes decided to launch HIKA. They reasoned that Linda could con able business Strye and Linde are cominced that the color market will expand greatls, and they look forward to sharing their experience and knowledge with others who enjoy nature and kayaking Hale Kayak Adventures advertises in regional magazines and maintains a Web site, which Linda designed. At this time to her kayak rental firms operate within 20 miles of HK loca- acting new business say that the HK A site is attractive and informative, but the Lanes are not sure it is Sofas the plan is working out well. HK Arents space at a nearby marina, where Linda runs the office and operates her Web desiga business. She also handles rentals when Steve is giving lessons or husy with our group. O summer weekend and holidays, Janet Jacobs, a kalcol. Inge stademt, handle telephone inquiries and reservation carriers, and a large more of acces and equipment. Based on customer requests, HEA inventory indudes 16 rental kayaks of various types lengths and capacities, eight cartop Linda is considering adding section of books and videos about kayaking and colourism HKA has three main businessment rentals, instruction, and guided tours. Most customers make cerervations for scheduled toes and instruction sessions, but sometimes space is available for last-minute customers. Rentals are plitely between reservations and walk in cum Reservations are entered in a booleander, with separate tabs for each business activity Linda als created a Microsoft Access database to record vervations. When she has time, she enters the reservation date, the reservation details and kayak type, and the customer informa in table, which is worted by reservation date. Each day, she prints a reservation list. For quick reference, Linda e displays kayak wailability on a wall med board with color Coded magnets that show the wailable de reserved as of each rental kayak. In addition to the database, Linda un inexpensive acting package to keep HIKAS hooks Although the HR database handles the base information, the Lanes have noticed some drawbacks. For example, reservations for de sono intruction sessions sometimes con- cat rental pamers, customer profiles, adering effectiveness, and future business oppor wit. Seeve and Linda howe talked about updating the watem, but they have been too busy to do so. Pas System Planning Case Studies 41 Chapter Case: Hudson Kayak Adventures Tasks 1. Develop a business profile for Hudson Kayak Adventures. Create a separate section for each of the followingHKS business activities, organization, resources. Cumers, and potential for Web-based marketing 2. List HKAS main functions and business processes. Draw a model of an HKA kayak tental, including possible events and results 3. What types of information systems des HK Aus? Do these systems apport its current and future business objectives? Why or why not? What would you recommend? 4. From an object-oriented viewpoint, HKA treats Layaks as a class. Based on the background information provided, what are some properties of layak objects? Continuing Case: Personal Trainer, Inc. + Expert Q&A + Linda Chapter Case: Hudson Kayak Adventures Hudson River Hudio Kayak Adventures HK AI consecours and kayak rentablog Background Stere and tinde tant are and kayakers and tear naturalists who yeat many weekends exploring the Hudson River uero creeks and nutaries, Steve was a sales representative und Lande worked as a freelance Web designet two years, Steve's division was purchased by Raider than rebate, the Lares decided to launch TIKA. The reasoned that Linda could con titor her work, which would provide come income while Steve tried to build HKA into a profit- they look look forward to sharing their experience and knowledge with others who enjoy nature and Haluan Kayak Adventures advertises in regional magazines and maintains a Web site, which daipal) At this time, so her kayak tal forms operate within 20 miles of HKAN loca tis. Customers say that the HK A site is attractive and informative, but the Lanes are not sure it is attracting Rew business far, the Lanes plan is working out well. HK Arent space at a nearby marina, where Linda runs the office and operates her Web design bovine. She also handles rentals when Steve is giving lessons or busy with a tour group. On summer weekends and holidays, Janet Jacobs, a local col. kope ent, handles telephone inquiries and reservation HK AS invenery includes 16 rata kayaks of various types, lengths, and capacities, eight cartop carriers, and a large armes of cowories and safety equipment. Based on customer requests, Linda is comidering adding a selection of books and videos about kayaking and ecotourism KA has the main business entretas, instruction, and guided tours. Most customers make advance reservations for scheduled tours and instruction sessions, but sometimes space is available for last-minute customers. Rentals are uplit evenly between reservations and walk-in Reservations are entered in a loose-leaf bindet, with separate tabs for each business activity. So Linda also created a Microsoft Accem dabuse to record reservation. When she has time, the enters the reservation date, the reservation details and kayak type, and the customer informa bonitos table, which is worted by reservation date. Each das she prints a reservation list. For quick reference, Linda al displays kayak wailability on a wall board with color cested magrets that show the water reserved status of each rental kayak. In addition to Although the HRA database and the formation, the Lanes have noticed some wwback Forump, reservations for guided tours or instruction sessions sometimes con- host rental pameras, computer advertising effectiveness, and future business oppor wi. Seese and Lands have talked about updating the system, but they have been too busy to do so Case Studies Phase Systems Planning 41 Chapter Case: Hudson Kayak Adventures Tasks 1. Develop a business profile for Hudson Kayak Adventures. Create a separate section for each of the following: HKAN business activities, ratio, curces, customers, and potential for Web-based marketing. 2. List HKAS main functions and business process. Draw a model of an HKA kayak rental, including possible events and results. 3. What types of information system des HK Do these systems support is current and future business objectives Why or why not? What would you recommend 4. From an object-oriented viewpoint, HKA trans kayaks as a class. Based on the background information provided, what are some properties of kayak objects Continuing Case: Personal Trainer, Inc. Phasel Systems Planning Case Studies 41 Chapter Case: Hudson Kayak Adventures Tasks 1. Develop a business profile for Hudson Kayak Adventures. Create a separate section for each of the following: HKA's business activities, organization, resources, customers, and potential for Web-based marketing. 2. List HKA's main functions and business processes. Draw a model of an HKA kayak rental, including possible events and results. 3. What types of information systems does HKA use? Do these systems support its current and future business objectives? Why or why not? What would you recommend? 4. From an object-oriented viewpoint, HKA treats kayaks as a class. Based on the background information provided, what are some properties of kayak objects? Continuing Case: Personal Trainer, Inc. Chapter Case: Hudson Kayak Adventures Hudson Kayak Adventures (HKA) offers ecotours and kayak rentals along the Hudson River. Background Steve and Linda Lane are avid kayakers and amateur naturalists who spent many weekends exploring the Hudson River's numerous creeks and tributaries. Steve was a sales representative and Linda worked as a freelance Web designer. Two years ago, Steve's division was purchased by a rival company, which announced plans to move operations to another state. Rather than relocate, the Lanes decided to launch HKA. They reasoned that Linda could con- tinue her work, which would provide some income while Steve tried to build HKA into a profit- able business. Steve and Linda are convinced that the ecotourism market will expand greatly, and they look forward to sharing their experience and knowledge with others who enjoy nature and kayaking, Hudson Kayak Adventures advertises in regional magazines and maintains a Web site, which Linda designed. At this time, no other kayak rental firms operate within 20 miles of HKA's loca- tion. Customers say that the HKA site is attractive and informative, but the Lanes are not sure it is attracting new business. So far, the Lanes' plan is working out well. HKA rents space at a nearby marina, where Linda runs the office and operates her Web design business. She also handles rentals when Steve is giving lessons or busy with a tour group. On summer weekends and holidays, Janet Jacobs, a local col- lege student, handles telephone inquiries and reservations. HKA's inventory includes 16 rental kayaks of various types, lengths, and capacities, eight car-top carriers, and a large assortment of accessories and safety equipment. Based on customer requests, Linda is considering adding a selection of books and videos about kayaking and ecotourism. HKA has three main business segments: rentals, instruction, and guided tours. Most customers make advance reservations for scheduled tours and instruction sessions, but sometimes space is available for last-minute customers. Rentals are split evenly between reservations and walk-in customers. Reservations are entered in a loose-leaf binder, with separate tabs for each business activity. Linda also created a Microsoft Access database to record reservations. When she has time, she enters the reservation date, the reservation details and kayak type, and the customer informa- tion into a table, which is sorted by reservation date. Each day, she prints a reservation list. For quick reference, Linda also displays kayak availability on a wall-mounted board with color- coded magnets that show the available or reserved status of each rental kayak. In addition to the database, Linda uses an inexpensive accounting package to keep HKA's books. Although the HKA database handles the basic information, the Lanes have noticed some drawbacks. For example, reservations for guided tours or instruction sessions sometimes con- flict with Steve's or Linda's availability. The Lanes also would like to get more information tunities. Steve and Linda have talked about updating the system, but they have been too busy about rental patterns, customer profiles, advertising effectiveness, and future business oppor- to do so. (continues)