only need question TWO answered please

1. Providing a response to patients' minor complaints about their hospital stay is a standard, multi-step process involving, among other things, filing and documentation (see table below). On average, BPH has to respond to 130 complaints a day. To smooth the process, BPH would like to assign an employee to each process step. Employees work 8 hours a day. Task (min) Immediate Predecessors 1 1 B 1.2 C 0.5 A D 2.1 B, C E 1.5 D F 2.3 D G 2.8 E, F H 0.8 0.8 G H a. Construct a precedence diagram (1 point). b. What is the desired cycle time? Round to the second decimal point (2 pts). What is the theoretical minimum number of steps or task sets? (2 pts) d. Balance the line using the longest activity time as a heuristic and depict the process. Show your work (complete table with steps) (7 pts) e. Display the balanced layout. (1 pt.) 1. Compute the efficiency of the process. (1 pt.) 2. Based on the following Muthserid and layout shown below, draw the lines corresponding to the 2. Based on the following Mutbet grid and layout shown below, draw the lines corresponding to the desired closeness, and redesign the layout for the following dental surgery clinic. The walls cannot be changed, but except for the restrooms, the various areas can be located in different rooms (6 pts). Surgery A Absolutely necessary E Especially important Important O Okay U Un important X Undesirable Exam Rooms 7 U o Lab o O E X Imaging u A o Offices u I Restrooms Esam Room changed, but except for the strooms, the various areas can be located in different rooms (6 pts). Surgery - Key A Absolutely necessary E Especially important 1 Important O Okay U Unimportant X Undesirable Exam Rooms 4 1 Lab X O o Imaging A c o Offices U A Restrooms Exam Rooms Offices Surgery 7. Restroom tab Focus