ONLY QUESTION 2

ONLY QUESTION 2

For each open response answer, include at least 4 concepts from the textbook and at least 1 reference to other required articles or videos. 1. Despite increases in diversity training programs, outcomes are not consistently leading to increases of diversity within upper management. What might be the reason for this phenomenon and how might it be addressed? 2. Communication is central to effective management. Effective communication helps deliver difficult, yet actionable feedback and tailor a message during crisis situations. First, describe the concept of noise. Second, outline at least four factors that senders should consider before communicating important messages to receivers