Opening Mini Case Study: Rosie's First Week at Oxford Consulting: Accessing organizational knowledge

Rosie Cunningham sat on the train thinking about her day ahead. It was her first day at Oxford Consulting. Orford Consulting was a leading management consulting firm in Melbourne, Australia. Rosie had recently graduated from the University of Melbourne with a Bachelor of Commerce with first class hionours. She reas a bright, hardworking strdent, who topped her class. Getting a start at a prestigious company like Oxford Consulting was a great opportunity. She was excrited about her first day and teen to showcase her talent.

As she entered the foyer of Oxford Consulting's head office, Rosie first heard the sound A string quartet was playing in the corner. She then noticed the people $-$ men and women in suits all walking quietly torwards the elevators where they waited patiently in line. There was almost no talks just an occasional quiet good morning. As she rode the elerator to the $25$ th floor where she was told she rould be working, she looked around at others squeezed into the small space, but no one held her gaze. Most people looked at the elevator door.

As she shepped out of the elevator, she looked around for help. Someone asked her who she was looking for and then pointed her in the right direction. As she walked towards her partner$-$in$-$charge's office to report on her first day, she noticed that there rrere some offices but inost staff reese sitting in small cubicles in an open$-$plan setting. Her partner$-$in$-$charge was busy, so his secretary took Rosie to her desk. She explained that the desk was shared with another consultant who was working at a client's today. If both were in the office at the same time, one would hase to find sometrhere else to sit. The secretary gave Rosie her laptop computer and said the partner$-$in$-$charge would see her when

English $($United States$)$

$(4)$ Accessibility: Good to go