Operating efficiencies that increase productivity can result in Select one: O a. inventory surpluses. b. competitive advantage. c. incompetent personnel. O d. the need for more frequent performance assessments. e. mistrust among upper management. In doing a SWOT analysis, the examination of threats within both the industry and macro environments should address all of the following elements except Select one: a new competitors. b. abundance of resources C. changing market tastes. d. new regulations. e. substitute products. A group of employees of Hackersons Inc., a software firm, were analyzing the practicality and feasibility of a software program by releasing a few samples of the program on the Internet for a month. Which of the following steps of the innovation process were the employees engaging themselves in? Select one: a, imagining b. experimenting C. assessing d. designing e. scaling Fredrick works for Vision, a billboard advertising agency, which hires billboards from owners on behalf of clients. Fredrick routinely accepts pay- offs from billboard owners in exchange for referring their billboards to clients. This behaviour could result in his dismissal from Vision, if found out. Which statement is Fredrick most probably utilizing to rationalize his actions? Select one: a. "It's not really illegal." O b. "It's in everyone's best interests." O c. "No one will ever know about it." d. "The organization will stand behind me." e. "I cannot be held responsible