Operational and contingency planning are essential for ensuring business continuity and efficiency.In your response, address the following:Explain the key steps in preparing an operational plan, including goal setting, resource allocation and performance monitoring.Identify methods for developing contingency plans, including risk assessment, alternative strategies and response protocols.Discuss why contingency planning is important in mitigating risks and ensuring business stability.Provide an example of how a real estate agency might develop and implement an operational and contingency plan.