Operations Front Office CHALLENGE PHASE Start Run To STEP $1$ OF $4$ You are the new Front Desk Manager for The Copa Hotel in downtown Boston $.$ The Copa is much larger than your practice hotel $.$ Arrivals at The Copa tend to spike on certain days $.$ Past management didn't pay much attention to front desk staff training and good policies to guide staff in dealing with complex guest issues $.$ Your task is to fix staffing levels $,$ improve policies $,$ make a profit of $$400,000$ for the month of October $,$ and finish the month with a Customer SatisfactionScore of $80$ or higher $.$ Click Next for more instructions $.$