Operations management is$$ applicable:

Part $2$

A$.$

to services exclusively.

B$.$

to all$$ firms, whether manufacturing or service.

C$.$

mostly to the service sector.

D$.$

mostly to the manufacturing sector.

E$.$

to the manufacturing sector exclusively.

Part $2$

A$.$

Services tend to have a more inconsistent product definition than goods.

B$.$

Tangible goods are generally produced and consumed$$ simultaneously; services are not.

C$.$

Most goods are common to many$$ customers; services are often unique to the final customer.

D$.$

Services tend to have higher customer interaction than goods.

E$.$

$$None$,$ i$.$e$.,$ all of these are true.