Question: Operations management is applicable:A ) to services exclusively.B ) mostly to the manufacturing sector.C ) to the manufacturing sector exclusively.D ) to all firms, whether

Operations management is applicable:A) to services exclusively.B) mostly to the manufacturing sector.C) to the manufacturing sector exclusively.D) to all firms, whether manufacturing or service. E) mostly to the service sector.Which ofthe following tasks within an airline company are related to operations?A) accounts payableB) salesC) crew schedulingD) international monetary exchangeE) advertisingWhich ofthe following is a similarity between goods and services?A) Bothhavequalitystandards. B) consistencyC) automationD) massproductionE) Both can usually be kept in inventory.A small metal shop operates 10 hours each day, producing 100 parts/hour. If productivity were increased 20%, how many hours would the plant have to work to produce l 000 parts?A) between 9 and 10 hours B) between 8 and 9 hours C) between 6 and 8 hours D) less than 2 hoursE) between 2 and 6 hoursThree commonly used productivity variables are:A) quality, external elements, and precise units of measure. B) quality, efficiency, and low cost.C) labor, capital, and management.D) education, diet, and social overhead.E) technology, raw materials, and labor.Which ofthe following is LEAST likely to be a low-cost leadership competitive advantage?A) effective capacity use B) mass productionC) broad product lineD) inventory managementE) low overhead3)I)2)7)' A - S'W0Tana:1.n.1c1 ys.1s determines8J9)n s and weaknesses and internal opportunities and threats. A project o.rg,an:ization:.A) in.ternaJ strength .B) ex.temaJ stre~~ and Weaknesses and external opportunities and threats.C)' internal st.rength and weaknesses and internal opportunities and threats. ',sandop rt D) externaJ1stren th po unities and external weaknesses and threats. E)internal stre gthg sand weaknesses and_external opportunities and threats.A)ismosthelpfulfor B) ffi C ~s e ective for companies with multiple large projects.. ongomg proJects with no termination date.) ~s most he~pful whelil the work contains simple and unrelated tasks. D} is appropnate.only in construction firms.E} o:ftemfails when the project cuts across organizational lines.Which ofthe following statements regarding Gantt charts is true?A) Gantt charts are visual devices that show the duration of activities in a project.B) Gantt charts use the four standard spines of Methods, Materials, Manpower, and Machinery. C) Gantt charts are expensive.D) Gantt charts give a timeline and precedence relationships for each activity of a project.E) All ofthe above are true.10) A project being analyzed by PERT has 60 activities, 13 of which are on the critical path. If the estimated time along the critical path is 214 days with a project variance of 100, what is the probability that the project will take 224 days or more to complete?A)0.8413 B) near zero C)2.14D)0.0126 E)0.158711) Which ofthe following is not a type ofqualitative forecasting?A) market surveyB) Delphi methodC) moving averageD)jury ofexecutive opinion E) sales force composite12) John's House ofPancakes uses a weighted moving average method to forecast pancake sales. It assigns a weight of5to the previous month's demand, 3to demand two months ago, and 1to demand three months ago. Ifsales amounted to 1000 pancakes in May, 2200 pancakes in June, and 3000 pancakes in July, what should be the forecast for August?A)251 I B)1622 C)2400 D)3767 E)206713) The tracking signal is the:A) standard error of the estimate.B) absolute deviation ofthe last period's forecast.C)MAPE.D)MAD.E) ratio of cumulative error/ MAD.-

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