Question: Operations Management (Total: 25 marks) QUESTION 2 a. Differentiate between McGregor's Theory X and Theory Y. Provide necessary recommendations to deal with Theory X's employees

Operations Management

Operations Management (Total: 25 marks) QUESTION

(Total: 25 marks) QUESTION 2 a. Differentiate between McGregor's Theory X and Theory Y. Provide necessary recommendations to deal with Theory X's employees at the workplace. (13 marks) b. According to Michael Porter, there are three positioning strategies to protect companies from the negative effects of industry-wide competition and to create a sustainable competitive advantage. Explain the FOUR (4) competitive strategies with examples. (12 marks) (Total: 25 marks) QUESTION 3

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