Question 1 1 Point Each day a computer engineer is faced with unexpected or unique problems that require her to take the initiative and identify creative solutions that are not fully addressed in existing procedures. According to Fiedler's 'Leadership Contingency Model/theory,' the computer engineer job is characterized as having routine technology. a flexible organizational structure. high task variety. low task structure. E an informal organizational structure. Question 2 1 Point According to force-field theory, a state of inertia occurs when an organization increases the forces for change. B an organization reduces resistance to change. the forces for change decreases while the resistance to change drops. the forces for change and the resistance to change are evenly balanced. E the forces for change decrease while resistance to change increases. 1 Point Question 3 As a FinTech manager, Zane shows that she cares for her employees and creates a supportive and friendly working environment. According to Ohio Leadership Studies/theory, she is engaging in ---------behavior. A empowering B referent task-oriented D consideration E autonomous Question 4 1 Point Fatima is highly driven to take on challenging tasks and perform them to the best of her ability. She also highly values her relationships with peers (chell clay) and makes time to build those connections. According to McClelland's needs theory, Fatima has a A high need for power and a low need for achievement B high need for power and a low need for affiliation. low need for affiliation and a low need for power. D low need for achievement and a low need for affiliation. high need for achievement and a high need for affiliation. Question 5 1 Point Sit-Cafe maintains customers' satisfaction by continuously analyzing customers' answers to a detailed and focused evaluation questionnaire on the effectiveness of their products. This type of operational control is -- A Feedforward Control. B Transformation Control. Intermediate Control. D Feedback Control. E Transactional Control. Question 6 1 Point As a management consultant, you advised Sit-Cafe management to create a controlling system. You stressed the importance of enabling the database to verify the information and modify it as needed. Accordingly, you referred to both as characteristics of an effective controlling system. A Accuracy and Unity B Accuracy and Flexibility Timely-information and Accuracy Flexibility and Responsiveness E Flexibility and Unity Question 7 1 Point Jomanah's manager asked her to take the lead on managing new and higher-level responsibility tasks along with her usual tasks. Jomanah's manager is applying A job enrichment. B job enlargement. job simplification D a wide span of control. E job rotation 1 Point Question 8 Abdulla believes that he works harder than many of his coworkers and knows he is being paid less. According to 'Equity Theory,' Abdulla will most likely A feels that he is inequitably treated. B feels that he is overpaid. feels that he is equitably treated. D ask for more challenging work. E increases his work input. Question 9 1 Point To continuously improve efficiency and effectiveness, an organization must first A evaluate the potential of change. B assess the need for change. implement the desirable change. D decide on what change to make. E identify obstacles to change. Question 10 1 Point The organizational structure of AlphaCom consists of people with similar specialties put together in departments, such as the Marketing, Accounting, and Human Resource departments. AlphaCom has a -- departmentalization. simple B focused decentralized D functional E centralized Question 11 1 Point According to 'Fielder's Contingency Model of Leadership, what is the most effective leadership behavior in situation four, where the leader-member relationship is 'Good,' task structure is 'Low,' and position power is "Weak'? A Environment-oriented behavior. B Relationship-oriented behavior. Consideration behavior. D) Task-oriented behavior. E Initiating Structure behavior. Question 12 1 Point is the gradual movement of an organization away from its present state toward some preferred future state to increase its efficiency and effectiveness. A Benchmarking B Management by objectives Evolutionary change D Bureaucratic control E Departmental change Question 13 1 Point To get an organization to change, managers must find: A A way to decrease forces for change, decrease resistance to change B A way to balance forces for change and resistance A way to decrease forces for change, increase resistance D A way to increase forces for change, reduce resistance to change, or do both E A way to increase forces for change, increase resistance to change Question 14 1 Point The new manager at AAA company is an effective leader as he is intelligent, mature, exhibits dominance, and has high-stress tolerance. Which of the following leadership theories/perspective is used in this case to describe the leadership of the new manager? A Trait Leadership. B Behavioral Leadership. Leadership substitute. Leadership Contingency. E Expectancy Leadership. Question 15 1 Point What is the purpose of benchmarking? A to help introduce and manage change. to assess the need for change. to decide on which change to make. D to get buy-in on a proposed change. E to evaluate the success of a change. Question 16 1 Point The implementation of the evolutionary change approach at C-Sun is that all managers at all levels must work together to develop a detailed plan for change implementation. This approach is called: A Top-down. B Bottom-up. Innovative. D) Reengineering. E Restructuring PART TWO: Analytical Cases Questions Instructions: This part contains 10 analytical cases with 10 questions. You are required to answer all 10 questions. Each correct answer is worth 2 marks, totaling 20 marks. Question 17 2 Points Ten new employees have just joined Dana Pastries. The employees are so confused (not clear) regarding what they have to do; they have only job titles but are not clear regarding the tasks within their job. Specify the organizing step Dana Pastries must follow to eliminate the employees' confusion [Write the title of the complete step, not just the step number] (1 mark)? Explain your answer (1 mark). Use the editor to format your answer Question 18 2 Points ABC Auditing is the auditing firm for Dana Pastries. The auditing firm has a hierarchical structure with five departments: Individual Customers, Businesses, Governmental Organizations, Africa, and Asia. Specify ABC's type of organizational structure and departmentalization base (1 mark). Explain your answer (1 mark). Use the editor to format your answer Question 19 2 Points Both Fatima and Abdulla are middle-level managers at Dana Pastries. Fatima works for 50 hours a week and receives BD500 and Abdulla receives BD500 for 50 working hours a week. Abdulla is a comparable reference to Fatima. Use Equity Theory to answer the following: (A) Specify the result of Fatima's comparison to Abdulla. (1 mark) (B) Will Fatima be motivated? [Write Yes or No, an explanation is not required.] (1 mark) Use the editor to format your answer Question 20 2 Points Dalal faces a reoccurring situation every month, introducing a new product. Accordingly, she created a complex integration mechanism, a permanent committee responsible for choosing, designing, manufacturing, and marketing a new product. Use 'integration as an organizing step', to specify the title of integration mechanism used by Dalal (1 mark). Explain your answer (1 mark). Use the editor to format your answer Question 21 2 Points The Finance department at the Dana Pastries determined new vital standards and Key Performance Indicators to assess profitability, sustainability, and business continuity. Specify the 'Controlling step' that the case represents (1 mark)? Explain the importance of the step (1 mark). Use the editor to format your answer Question 22 2 Points Dana created a temporary committee to solve an unexpected and temporary problem. Use the 'Integration as organizing step' to specify the title of the integration mechanism used by Dana (1 mark)? Explain your answer (1 mark). Use the editor to format your answer Question 23 2 Points Khadija is the Production Supervisor at Dana's Pastries. She directly manages three employees and reports to the Head of the Production department. Use the 'Differentiation as organizing step' to classify Khadija's position (1 mark). Explain your answer (1 mark). Use the editor to format your answer Question 24 2 Points Dana Pastries' top executives meet quarterly to review and evaluate the company's performance. They focus on efficiency, quality, customer responsiveness, and innovation measures compared to previously established goals. Specify the controlling step reflected in the case (Write the title of the complete step, not just the step number) [1 mark]. Explain your answer [1 mark]. Use the editor to format your answer 2 Points Question 25 Dana and Abdulla are leaders. Dana succeeded in managing change that took the organization to a new horizon; she is charismatic, engaged in honest employees' developmental considerations, and intellectually stimulates subordinates. While Abdulla, influences subordinates to reach expected and short-term results mainly by rewarding good performance and reprimanding poor performance. (A) Specify the leadership theory/ perspective that explains Dana's leadership. [Note: Explanation is not required] (1 mark) (B) Specify the leadership theory/ perspective that explains Abdulla's leadership. [Note: Explanation is not required] (1 mark) Use the editor to format your answer Question 26 2 Points Fatima is a line manager at Dana's Pastries who, according to McClelland's Motivation theory, is an 'Achiever.' Lately, she has succeeded in introducing organic pastries line. Use McClelland's Motivation theory to answer: Explain two methods of how Fatima can be motivated. (1 mark each) Use the editor to format your answer Points Question 27 Differentiate between intrinsic and extrinsic motivated behavior. Provide an example of each. Structure of your answer: 1. Explain 'Intrinsically-motivated behavior'. (1 mark) 2. Provide one example of 'Intrinsically-motivated behavior'. (1 mark) 3. Explain 'Extrinsically-motivated behavior'. (1 mark) 4. Provide one example of 'Extrinsically-motivated behavior'. (1 mark) Use the editor to format your