OPHT 2290 - Process BCIT Mini Case - Chick-n-Gravy Dinner Line The Operations Manager of a company that produces tronen diners had receivedumerous complaints from supermarkets about the company's Chicken Gravy dinners. The manager asked her assistant and to investigate the matter and to report per recommendation Ann's test task was to determine what problems were generating the complaints. The majority of complaints centered on five defects underfiled packages ingen spiedimixed items, unacceptable taste and properly sealed packages. Next, she took 800 Samples and dinners from the two production lines and examined each sample, making a note of any defects that she found. A summary of those results shown in the table below Date Production Unded Mitmed/Med Unaccepta Line improperly Se 12 MAY 9.00 1 12 May 2 13 May 10 13-May 1 1) My 2 1 1 14. My 1 34 MPY 2 1 14 May 200 1 15 May 30 + 15 May 2 15 May som 1 16 MAY 45 2 . 36 My 1 16 May 700 26 May 2 Based on the observable data, where should Ann focus her attention Findings must include Tools used for analysis (two different tools, one must be Pareto chart) Problem statement . 30 CM OPHT 2290 - Process BCIT Mini Case - Chick-n-Gravy Dinner Line The Operations Manager of a company that produces tronen diners had receivedumerous complaints from supermarkets about the company's Chicken Gravy dinners. The manager asked her assistant and to investigate the matter and to report per recommendation Ann's test task was to determine what problems were generating the complaints. The majority of complaints centered on five defects underfiled packages ingen spiedimixed items, unacceptable taste and properly sealed packages. Next, she took 800 Samples and dinners from the two production lines and examined each sample, making a note of any defects that she found. A summary of those results shown in the table below Date Production Unded Mitmed/Med Unaccepta Line improperly Se 12 MAY 9.00 1 12 May 2 13 May 10 13-May 1 1) My 2 1 1 14. My 1 34 MPY 2 1 14 May 200 1 15 May 30 + 15 May 2 15 May som 1 16 MAY 45 2 . 36 My 1 16 May 700 26 May 2 Based on the observable data, where should Ann focus her attention Findings must include Tools used for analysis (two different tools, one must be Pareto chart) Problem statement . 30 CM