ops management for sustainability please answer all.if possible please refer to case study

A global leading chemical company aimed to define a global digital operations strategy that would help them to be a first mover and leverage the potential of digital operations, increasing efficiency while improving customer service performance. Their operations strategy covering manufacturing and supply chain, developed concepts to implement the strategy, scanned the market for viable applications and piloted them together with their clients and the technology provider in lighthouses. Subsequently they support their clients in the global roll-out phase to ensure a successful implementation. Their comprehensive strategy covers topics such as horizontal integration and full transparency along the extended supply chain as well as digital manufacturing topics such as predictive maintenance, augmented reality and big data process optimisation. The transformation of this global leading chemical company created a great momentum and mind-set change in the organisation and helped to achieve operational benefits like lower inventories and increased efficiency in operations. Answer ALL the questions in this section. Question 1 (5 Marks) Operations or operations management is not only about creating tangible goods in the business market, but it is more than this. Discuss the scope of Operations Management in its entirety. Question 2 (15 Marks) With an aid of a diagram, illustrate and discuss by provision of examples the categories of operations transformation. Question 3 (10 Marks) As seen in the case above, the company aimed to define a global digital operations' strategy that would help them to be a first mover and leverage the potential of digital operations, increasing efficiency while improving customer service performance. This requires a lot of decision-making. With an aid of a diagram identify and discuss at least FIVE (5) key decision areas for Operations Managers