Option Description Costs Benefits Software package $$8,000$ to purchase $$9,000/$yr$.$ through Four$-$year useful life $$1,500$ to install and positive customer Less flexible than in$-$ configure $$2,500$ to response. Cannot house system load existing data predict other specific Some customizing $$1,000$ additional savings. Increased needed hardware needed sales, improved $$2,000$ annual customer care, and support fee after better productivity first year free are expected. CRM Corp. Same as above Software package $$7,000$ to purchase Five$-$year useful life $$2,500$ to install and Less flexible than in$-$ configure $$2,000$ to house system load existing data Moderate $$4,000$ additional customizing needed hardware needed Runs slower than $$1,200$ annual other options support fee in all five years Develop C$3$ system in$-$house In$-$house system $$15,000$ to develop, Same as above Six$-$year useful life, install, and configure can use our software $$1,000$ to load and hardware existing data Existing Easiest to update staff can handle and maintain support