Question: or this exercise you will through a complete calculation of customer lifetime which is provided over a ten - year period with the following assumptions:

or this exercise you will through a complete calculation of customer lifetime which is provided over a ten-year period with the following assumptions: that the initial acquisition cost oer customer is $200, that the average custoer revenue starts at $500 in year one and increases by $60 per year - rising to $950 by year 10 customer costs have set at 50% of revenuue - therefore, it costs the firm in (in year one) $250 in product and service costs to generate $500 revenue, only customer revenues and costs are considered up to year 10, with any subsequent revenues being disregarded in calculation, a retention rate of 80% has been used, and a discount rate of 10% has been applied.

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