organization Behavior 10 questions

brightspace.bpc.edu/d21/1e/content/14974/viewContent/120827/View When the research and development department designs a state-of-the-art product and the design team is toks to make the product in the most economical way possible, this is organizational conflict from what source? Uncertainty and resource scarcity O Goal incompatibility and differentiation O Interdependence Reward systems Tom and Marcela are about to step into a negotiation, and they ve each determined which of their needs they're willing to talk about, and which needs are absolutely fixed. According to Fisher and Ury's Getting to Yes, what is the term for this? O Integrated negotiation O Competitive negotiation bing Distributive negotiation O Principled negotiation Which is the best approach for managing conflict? Each approach can be a correct choice in a particular situation O Avoiding, because then the conflict will go away Collaboration, because it's a win-win O Compromise because each party has to win a little and lose a little Taka and Samantha are at the closure and implementation stage of their negotiation. They will draw up an agreement and then O anticipate what the other party will ask for o look for the best possible outcome for their individual situations O agree on the rules by which the negotiation will take place O determine how the terms and conditions will be executed and monitored. When both parties perceive conflict, which stage of the conflict development process is complete? O Intentions stage O Potential opposition or incompatibility stage O Behavior stage Cognition and personalization stage Which kind of third-party negotiator acts as a go-between and relates information to one side from another without any real involvement with the negotiation process of the organization? O Arbitration O Mediation O Consultation O Conciliation When two or more people or groups disagree and the disagreement causes friction, this is referred to as O competition O stress. O conflict. O interactionist conflict Which type of negotiation features a variable amount of resources to be divided and the possibility of a win-win situation for both parties? O Competitive negotiation Integrated negotiation Third party negotiation Distributive negotiation When a negotiator continues to negotiate for a solution long after it's been proven to be the wrong solution, this is called O Mythical fixed pie O Overconfidence O Winner's curse wo Irrational escalation of commitment Several members of the support team of a company feel that the sales team promises too much, causing the support team to take on extra work when customers are upset at the lack of follow through The sales team thinks that making these promises is a good way to bring in new customers and encourage company growth. This is an example of what kind of conflict? intragroup conflict intrapersonal conflict intergroup conflict O Interpersonal conflict