Organizational Behavior studies the influence that individuals, groups and structure have on behavior within organizations.

Select one:

True

False

In the context of Herzberg's two-factor theory, characteristics of the workplace, such as company policies, working conditions, pay, and supervision, that can make people dissatisfied are referred to as:

a. outcomes.

b. hygiene factors.

c. positive reinforcers

d. motivators.

e. expectancies.