Organizational control is enhanced when goals are ambiguous.

Question 1Answer

a.

True

b.

False

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Which performance review tool uses multiple perspectivesincluding financial and customer metrics?

Question 2Answer

a.

360-degree Feedback

b.

SWOT Analysis

c.

Balanced Scorecard

d.

PEST Analysis

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All of these are characteristics of SMART goals, except:

Question 3Answer

a.

Specific

b.

Measurable

c.

Attainable

d.

Random

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The Balanced Scorecard is primarily used to:

Question 4Answer

a.

Set individual employee goals

b.

Evaluate financial performance only

c.

Provide a comprehensive view of organizational performance

d.

Replace traditional performance reviews

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A key limitation of vague goals in an organization is that they:

Question 5Answer

a.

Facilitate rapid decision-making

b.

Lead to unclear performance metrics

c.

Enhance employee creativity

d.

Increase employee motivation