Organizational Structure and Reform Linking Exercise to Chapter Materials: Chapter 8 is about organization structure, design, technology, and information technology. This chart reflects the relationship between various organizations before the formation of an umbrella Homeland Security Department. Discuss the following questions with your group and classmates.

DHS Public Organizational Chart 2021.04.02 For an accessible version of the chart, please visit the Department of Homeland Security online.

Class Exercise: Questions on Organizational Structures

1. How might we measure complexity in this chart?

2. How would we measure centralization?

3. What parts of the organization appear to be organized by function?

4. Do any parts of the organization appear to be customer focused?

5. What complexities can you identify with regard to chain of command?

6. Does the structure or any of its parts suggest resources sharing?

7. Do you think the complexities justify a new Homeland Security Department?

8. What are the challenges in reforming and redesigning these organizations?

9. What do we know about structural forms such as matrix, functional, divisional, and other types that might help with reorganization decisions?

10. How is knowledge of different integration devices useful?

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