ou are a customer services representative at HQ Printer Company. You are writing a letter to Mr. Singh who has asked for more information about the types of printers that you have for sale.

Start your letter by thanking him for his interest in your products. Then explain the three models that are sold at HQ Printer:

• Basic Model, prints black and white only, not wireless compatible, costs $149
• Premium Model, prints black and white, prints colour, wireless compatible, costs $229
• Elite Model, prints black and white, prints colour, wireless compatible, includes scanner, can print on photo paper, costs $299

All models of printers are compatible with both PC and Mac computers and come with a 6-month warrantee. You should also include the cost of ink cartridges, which is $39 for black ink, $49 for the colour set, and $69 to buy both at the same time.

Conclude your letter by offering a 15% sale on any of the products by using the code 15PLEASE on the website at check-out, and then provide the contact information for further questions (info@hqprinters.com or 780-555-5555).