Question: Our study shows that one customer will have different transaction values in the next five years with Giant Tiger (See Table 6). The gross contribution

Our study shows that one customer will have different transaction values in the next five years with Giant Tiger (See Table 6). The gross contribution is 0.25 and discount rate is 0.01. Suppose current year is 2006. Please figure out the Lifetime Value (LTV) of this customer. Suppose we have total 2000 customers who will share the same purchase patterns as this customer in the next five years. How much is the customer equity?

Table 6. Future Transaction

Gross contribution

0.25

Discount rate

0.01

2007

2008

2009

2010

2011

$ Amount

700

600

500

400

500

GC

LTV

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