Our team is preparing for the next round of bids on a new collection of sculptures. $“$As you can see, sales are flat in the Western region,$”$ the presenter says. $“$We need to negotiate a good rate to offset our Western losses.$”$

You were well prepared for the meeting, but the minor car accident you had in the parking lot yesterday has you worried. You check your smartphone, reading the insurance adjustor$’$s report. One of your colleagues says, $“$We$’$ll take care of that,$”$ and looks at you. $“$Right$?”$ she asks. You don$’$t know how to respond because you$’$re not sure what she$’$s referring ?