Outlining your messages to meet your receiver's expectations will increase your chances of preparing a document that elicits the response you desire. Most good-news and routine messages use the deductive organizational pattern. Exceptions occur when the cultural context and audience expectations call for an alternate approach. Messages that convey pleasant information are referred to as good-news messages. Direct good-news messages put the good news . Choose the correct section of the direct outline for each definition. Opening Body Closing This section restates the main idea and provides future-oriented thoughts. This section presents the main idea or pleasant information. This section provides details and explanation to support the main idea. What are the advantages of using a deductive pattern for your good-news and neutral-news messages? Check all that apply. Encountering good news at the end of messages leaves the receiver in a better mood. Writers can use a buffer to establish better rapport with the receiver. The organization can be time-saving for both writers and receivers. After the first sentence is written, the details follow easily. Read this scenario about good news, and then answer the corresponding question. Diego has just received news of a promotion. Diego prepares an email to share the news with friends and family and, moreover, to thank them for their support in the last couple of months. Which of the following messages would be most ef