Question: Over the years the company has developed and implemented basic quality management procedures for quality control in manufacturing, but is not yet ISO 9000 accredited.

Over the years the company has developed and implemented basic quality management procedures for quality control in manufacturing, but is not yet ISO 9000 accredited. As there has been little Original Design and Manufacture (ODM) work undertaken in the past, there are few formal procedures for managing the product development process from specification to manufactured product. The proprietor wants to move into ODM and works towards ISO 9000 accreditation to enhance the company's opportunities for being awarded overseas OEM contracts. You are invited to join a meeting with the senior management to discuss the above strategical changes. (a) OEM (i) Describe two major benefits of undertaking OEM business. (4 marks) (ii) Describe two major weakness of relying on OEM business. (4 marks) (iii) Describe one major advantage and one major disadvantage to move into ODM. (4 marks) (iv) Describe which three major activities the company would not undertake for OEM work and which would normally be present in ODM work. (3 marks) (b) ISO 9000 Standard (i) What are the requirements to accredit the ISO 9000 standard for the company. (3 marks) (ii) Describe two benefits of obtaining the ISO accreditation for the company. (4 marks)

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