Overview

In this assignment, you will plan for tough conversations with two employees regarding a hostile work environment complaint. You will apply your knowledge of HR management principles and research to help you prepare for those conversations including the questions to ask, documentation, company liability, and reporting to other stakeholders.

Scenario

Imagine you are the HR manager at a medium$-$sized financial services company. A female employee, Jennifer, comes to you very upset because her male coworker, Robert, has been making her uncomfortable lately by repeatedly asking her out on dates, even after she clearly said, $"$no$."$ This is the first time Jennifer has come to HR with an issue about a colleague, and there have not been any previous complaints regarding Robert's behavior.

How would you handle this situation? Think about your plan of action, including how you would conduct conversations with Jennifer and Robert and how you would document and report your plan.

Instructions

Note: Preview the scoring rubric and watch the instructor video first to ensure the correct completion of the assignment.

Using information from your textbook and other resources, create a communication plan that contains the following sections:

Part $1$: Initial Planning

Jennifer has now filed a complaint with your office and has submitted a written statement. You plan to have individual meetings with Robert and Jennifer. This section will address the initial planning steps you would take before those conversations. Your response in each lettered section should be $1-2$ paragraphs in length.

Utilizing your knowledge and research of HR management principles, develop four relevant goals you want to achieve during your meetings with Jennifer and Robert. Be sure to include specific details about how these goals will guide your planning.

Determine the details of the following key planning considerations to prepare for the conversations with Jennifer and Robert. In your paragraph$($s$),$ be sure to include why each of these considerations is important: $($i$)$ the location of the conversations, $($ii$)$ who should attend each conversation, $($iii$)$ the tone you would like to set in each of the conversations, and $($iv$)$ problems you anticipate arising during the conversations.

Part $2$: Questions and Conclusions

Now that you have completed the planning tasks for the conversations, it is time to develop the specific questions you will ask Robert and Jennifer and determine how you will conclude each conversation. Your response in each lettered section should be $1-2$ paragraphs in length.

Using the goals you created in the planning section, determine the specific questions you need to ask Jennifer during your conversation. Be sure to explain why these questions are important.

Propose how you will conclude the conversation with Jennifer.

Using the goals you created in the planning section, determine the specific questions you need to ask Robert during your conversation. Be sure to explain why these questions are important.

Propose how you will conclude the conversation with Robert.

Part $3$: Compliance

As an HR manager, you know that compliance with company policy during these conversations will be critical. In this situation, you will need to consider documentation, confidentiality and company liability. You will also need to report your plan to other stakeholders including your supervisor. Your response in each lettered section should be $1-2$ paragraphs in length.

Determine how you will document$/$record the conversations with Jennifer and Robert. Be sure to include why documentation is important using relevant HR management principles as evidence.

Examine the role of confidentiality in these conversations. Be sure to include what steps you will need to take to ensure confidentiality.

Develop three questions you could ask your supervisor to assess the company$$s risk in this situation, including steps you can take to minimize liability.

Now that you have developed your plan, analyze the importance of sharing your plan with other stakeholders such as legal and$/$or your supervisor. Be sure to include examples of specific items you would share and to whom.