Overview

In this module, we learn the three-step writing process: Planning, Writing and Completing Business Messages. To help you associate this writing process to business operations, we will hear from real-life business people as they detail how they utilize the process in everyday business communication.

Instructions

1. In preparation for this discussion please review the following videos:
   • Chapter 5 Video: Planning Business Messages-Orange Photography (3.26 minutes)
   • Chapter 6 Video: Writing Business Messages-Giant Robot Magazine (2.41 minutes)
   • Chapter 7 Video: The Value of Careful Revision and Evaluating Your First Drafts (3.07 minutes)
2. This is a three-post discussion. In your first post, you should:
   • Identify two things you learned from watching the videos.
   • Indicate one change you will make in your communication practices based on what you learned.