Overview

Your team is developing a software product for your client, SNHU Travel. To get started, you will need to review information that the Product Owner collected from the client. You will use this information, as well as your knowledge of agile and Scrum principles, to develop an agile team charter. Finally, you will reflect upon a key Scrum event: the Daily Scrum. As Scrum Master, you are responsible for helping the team understand and stay true to agile principles and the Scrum framework.

Prompt

As the Scrum Master for the agile team responsible for the product development, you will develop an agile team charter to help your team be more effective. You will also reflect on a sample Daily Scrum meeting, considering its format and effective practices.

1. Review the Initial Client Meeting Animation, which presents the Scrum Master's initial interactions with the Product Owner of the software project for SNHU Travel. A text-only version is available here: CS 250 Initial Client Meeting Animation Text-Only Version (below).

CS 250 Initial Client Meeting Animation Text-Only Version

Slide 1:

Meet the agile team! Click on each member of the team to learn about their role. After reading all of the information, click Next to continue.

Product Owner: Meet Christy, the Product Owner for this project. The Product Owners primary responsibilities are to:

• Provide direction to the team on what will be built
• Prioritize the work to be done
• Maximize the value of the product and the work of the development team

Client: Meet Amanda, our client and the President of SNHU Travel. SNHU Travel is a leading travel agency. Amanda is seeking to expand the client base with new tools for their customers.

Scrum Master: Meet Ron, the Scrum Master. As Scrum Master, Ron is responsible for:

• Ensuring effective Product Backlog management
• Helping the development team to create high-value products
• Removing challenges slowing the development teams progress
• Facilitating Scrum events

Tester: Meet Brian, the tester. The tester is responsible for:

• Defining acceptance criteria and acceptance tests
• Clarifying any ambiguity found in the code and user stories
• Executing tests and analyzing results
• Collaborating with the team to resolve issues and defects

Developer: Meet Nicky, the developer. The developer is responsible for:

• Designing and developing code according to solid software engineering practices
• Participating in peer reviews
• Collaborating with the team to produce just enough design so that we have room to iterate

Slide 2:

In this module, Amanda (client) meets with Christy (Product Owner) and Ron (Scrum Master). Amanda is interested in developing a way to expand the SNHU Travel customer base by getting into trendy, niche vacation packages.

Slide 3:

Christy and Amanda are talking. Christy, the Product Owner, speaks. Welcome, Amanda! Were very excited about working with you! Can you tell me a bit about what you are hoping to achieve?

Slide 4:

Amanda, the client, replies, SNHU Travel has been one of the top travel agencies in New Hampshire for the last 10 years. Weve stayed on top because we are able to get great deals for the places where our clients want to travel.

Slide 5:

Amanda, the client, continues, We need to get our travel site up and ready in five weeks because that is when the public starts to think about vacation travel for the year.

Slide 6:

Christy (Product Owner) responds to Amanda (client): Sounds great! Lets discuss this with Ron, our Scrum Master.

Slide 7:

Christy (Product Owner) and Amanda (client) are now in a room with Ron, the Scrum Master. Amanda begins, Weve been thinking about ways to expand our presence. We feel that offering trendy, niche vacation packages will gain us a much larger audience within the United States.

Slide 8:

Ron (Scrum Master) replies, Alright. Ive heard you state your epic goal of creating a niche vacation booking system. I will need to assemble an agile team including a tester, a developer, and a Product Owner. Slide 9:

Christy (Product Owner) replies, Great! As the Product Owner, I will get started creating and prioritizing the Product Backlog.

Slide 10:

Ron (Scrum Master) continues. The next steps for our Scrum team are to create our agile team charter, and schedule the Scrum events like Sprint Planning, Daily Scrum, Sprint Review, Retrospective, and Backlog Refinement.

2. Next, using the CS 250 Agile Team Charter Template (below), write a cohesive agile team charter that briefly describes the SNHU Travel project, and suggests some behaviors and communication practices for your team. Note: Normally, this type of document would have input from the whole agile team, but for the purposes of this class, you will fill this out on your own

CS 250 Agile Team Charter Template

To complete this template, replace the bracketed text with the relevant information.

[Insert Project Title]

Item	Response
Business Case/Vision (value to attain)	[Insert response.]
Mission Statement (result to accomplish)	[Insert response.]
Project Team (team members and roles)	[Insert response.]
Success Criteria	Start date: [Insert date.] Expected completion date: [Insert date.] Final deliverable: [Insert deliverable.] Key project objectives: [Insert objectives.]
Key Project Risks	[Insert response.]
Rules of Behavior (values and principles)	[Insert response.]
Communication Guidelines (scrum events and rules)	[Insert response.]