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Using what you have learned about business communication through Unit $2,$ respond to the following questions in response to the scenario. For each question, you should write a paragraph$-$length response $(5-7$ sentences$)$ to receive credit for this assignment. You may use your Sophia tutorials as a resource.

Question $1$: What decision$-$making approach will you recommend the executive take for achieving the best decision on whether to keep this tracking system in place and for obtaining cooperation from the customer service associates? Why do you think this method is best?