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Q. 1a - Based on Ch. 1. (Project Title/Theme: State your title/industry here. EXPLAIN (in theory) the single factor productivity ratio, AND WHY productivity in the service sector has proven difficult. EXPLAIN (in practice) HOW the single factor productivity ratio could be used in at BOTH Hard Rock Caf and in your Group Project Company; that is, five (difficulties/challenges) for each organisation. Give a worked example of the type of calculation that could be used in BOTH companies to demonstrate your understanding of the concept. In addition, in practice, EXPLAIN how each of the 2 five (5) difficulties mention could/would apply at both organisations. (Note: Use key words from the theory, bold the key words used, and then describe how they would / could be used at both organisations.) Theory