Parallel phrasing means that Select one: the items in the list are numbered O a. O b. all the items in the list end in a period O c. the items in the list begin with the same part of speech O d. the items in a list are arranged in columns Using plain language means Select one: O a. a. avoiding personal pronouns O b. using the passive voice O c. never using technical terms O d. putting the reader first In terms of ethical communication, Select one: O a it is relevant only to letters O b. ethical writers distinguish between fact and opinion O c. it is limited to avoiding libellous language O d. there is no need to be ethical if one will not be caught All business communication is Select one: . a. persuasive O b. full of "sweet nothings like "thanking you in advance" O c. C. purposeful and results-oriented O d. lengthy and formal