paraphrase It is important to develop a organized management plan to ensure that Starbucks operates smoothly. First, I must consider what needs to be done daily to keep the business on task-for example, who is responsible for preparing and serving coffee, and who is responsible for drive-through. Then I must define the roles and relationships among the baristas, shift manager, and store manager. Roles and relationships are crucial in order to have a smooth operation. I must have the answers to questions like the lines of communication among the workers. Who will resolve disputes? I must then also examine what needs to be managed. Whatever the management looks like, there is usually some agreement about what an organization needs to be managed (Musonera, 2021). The broad categories are people, money, supplies, and equipment