Part 1 Chargeback \# 1 A customer named Jane Thompson has filed a chargeback claiming an unauthorized transaction on her credit card statement. The transaction occurred at your online store, TechSmart Electronics. The transaction amount is $1,500. Jane insists that she did not make this purchase and believes her card information may have been compromised. Name: Jane Thompson Transaction Amount: $1,500 Store: TechSmart Electronics IP Address: 108.162.215.123 Credit Card BIN: 414709 Transaction History: Jane has been a loyal customer of TechSmart Electronics for over two years and has made multiple purchases with her credit card in the past. AVS: Full Match CVV: Match Delivery Status: Delivered to shipping address Billing Address and Shipping Address match Customer Info: Cardholder resides in address as verified with 3rd-party data source Tasks: 1. Assess Jane's claim of an unauthorized transaction and potential card compromise. 2. Prepare a response to Jane's chargeback, providing evidence to support the legitimacy or lack thereof of the transaction. 3. Propose measures to prevent unauthorized transactions and enhance customer security Response Format: 1. Confirm whether Jane's claim of an unauthorized transaction is legitimate? - yes, no, why 2. Provide evidence you would collect to present to the banks 3. How would we prevent unauthorized transactions and enhance customer security