Part $1$: Write a post for the internal company blog that informs employees about the situation, re$-$establishes a working relationship, and addresses how employees should handle angry customers. Provide an appropriate amount of background on the problem, outline the appropriate way for employees to respond to disgruntled customers, and encourage employees to uphold company standards. $$ Part $2$: Write an informative statement that will be posted to the company's social media pages. In the statement, remind followers of the company's mission, values, and slogan. Encourage customers to visit the page and continue to express both their celebrations and frustrations. $$ Part $3$: Write a Facebook post for the company$$s page to address the situation and nullify concerns people may have about the company. $$ Part $4$: Respond directly via a Facebook comment to the individual concerns expressed by customers. $$ Part $5$: Write a cover memo to the professor justifying your posts. Use quotes and concepts from the unit$$s readings and examples from your to demonstrate how you solved the problem and professionally represented the company.