PART 2 - True or False-Write A for true and for false 1 score for each correct answer. 1. An effective performance appraisal system is critical in the performance management process 2. Balanced Scorecard is a popular method of performance management 3. Key performance indicators are measurable 4. Performance appraisal is useful for employee development and career planning 5. Performance appraisal must be valid and reliable PART 3 - Match the following definitions to their correct terms. 1 mark for each correct answer. 1. Employee and supervisor jointly establish performance goals for the future 2. Method that places an employee skills and performance in order from best to worst 3. Multiple sources of performance appraisal ratings including self, peer, supervisor, subordinate, and even client or customer ratings 4. Performance measure that involves the rater to sees the performance of the a. Ranking b. 360 degree performance appraisal c Management by objective approach d. Balanced Scorecard employee 5. This performance metric combines the performance measure of the organization and includes financial measures with key performance Indicators e. Direct observation