Part A:

1. Briefly Describe Cellcom's problem and solution as described in this case, and;

Part B:

2. In your assessment, briefly discuss why and how this CRM technology has been a success for Cellcom.

1. What additional complexities are faced in global supply chains? How does the Internet help in managing global supply chains?

2. Identify two supply chain models. Which is better?

Part A:

1. Why is the Stuxnet event considered to be historic?

Part B:

2. What is a danger and impacts that the creators of Stuxnet have created for other industrial countries?