Part A (10 Marks)

Identify the communication barriers indicated in Chapter 5

Questions

1.You shouldnt be upset. Listen to me.

2. Buddy, why did you send the boss a text message? Dont you know he is behind the times technologically?

3. Thats a lot to remember; Im not sure I got it all.

4. Why did you say the job is going well, when you know its not? You havent even finished the third or fourth part yet.

5. I cannot hear you. Shut that thing off! Now, what did you say?

6. I said Id do it in a little while. Its only been 10 minutes. Why do you expect it done now?

7. Why should I listen to you? You dont know what youre talking about.

8. Can you explain it to him in Spanish?

9. Im sorry, I didnt get it. What did you say?

10. Putting up your thumb like that is an insult in my country.

note : use the words to describe the barriers from chapter 5

Part A (10 Marks) Identify the communication barriers indicated in Chapter 5 Questions Answers 1. 1. "You shouldn't be upset. Listen to me." 2. Buddy, why did you send the boss a text message? Don't you know he is behind the times technologically? 3. That's a lot to remember; I'm not sure I got it all. 4. "Why did you say the job is going well, when you know it's not? You haven't even finished the third or fourth part yet." 5. I cannot hear you. Shut that thing off! Now, what did you say?" 6. I said I'd do it in a little while. It's only been 10 minutes. Why do you expect it done now? 7. Why should I listen to you? You don't know what you're talking about." 8. Can you explain it to him in Spanish?" 9. I'm sorry, I didn't get it. What did you say?" 10. Putting up your thumb like that is an insult in my country. Barriers to Communicati Daivleis Perception Not listening Information overload Emotions Channel selection Filtering Noise Gender Trust and credibility Culture