Question: Part A - [ 2 0 MARKS ] N . B Answer all questions from this section. Outline five basic principle of Total Quality Management.

Part A -[20 MARKS]
N.B Answer all questions from this section.
Outline five basic principle of Total Quality Management. (5 marks)
Briefly explain four types of plans. (4 marks)
Discuss what six sigma (yellow belt, green belt & black belt is all about) is all about. (6 marks)
What are any five nature and purpose of organization. (5 marks)
Part B -[40 MARKS]
Part A -[20 MARKS] N.B Answer all questions from this section.

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