Question: Part A . ( Chapter 9 : Forecasting ) : A recent college graduate was hired by a whole foods store as an operations planner.

Part A.(Chapter 9: Forecasting): A recent college graduate was hired by a whole foods store as an operations
planner. The owner of the store thought Kale should be forecasted using a smoothing value of 0.13, while the
Operations manager felt a smoothing value of 0.25 would be better. Using F1=172 and the Kale demand
below, which of the two managers is right and why?
*** Tip: an Excel file template is available under the CONTENT tab that you can use to enter the information
and solve the question. Use the template to determine the forecast values and forecast errors using the three
Forecast Error models presented in Chapter 9 to guide your choice. See Exhibit 9.8 on page 186 for an example.
Week Demand
1168
2149
3157
4135
5177
6155
7146
8150
9182
10167
11148
12163
13157
14189
Part B.(Chapter 10: Capacity Management): Walmart forecasts the following demand for a product (in
thousands of units) over the next five years.
Year 12345
Forecast demand 4245464851
The company outsources its manufacturing to Procter & Gamble (P&G). P&G has six machines that operate on
a two-shift (8 hours each) basis. There are 240 workdays in a year and fifteen days per year are used for
scheduled maintenance of equipment with no process output. Each manufactured unit takes 28 minutes to
produce.
a. What is the capacity of the factory in units per year?
b. At what capacity levels (percentage of normal capacity) would the firm be operating over the next five years
based on the forecasted demand? (Hint: Compute the ratio of demand to capacity each year.)
c. Does the firm need to buy more machines? If so, how many? When? If not, justify.

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