Part A: Construct a balanced scorecard for your Institution. 1. Pick 3-5 categories to be measured. For example, categories could be quality, financial results etc. 2. For each category, pick 1 or 2 measures. In total you will likely have 5-8 measures. It is often difficult to stick to a few key measures but more than 8 measures starts to fragment focus and reduce effectiveness. 3. For each measure provide a rationale (3-4 sentences) explaining why the measure is important. 4. Identify a benchmark source for each measure. 5. Indicate if your institution currently collects data for this measure or if a new procedure would need to be implemented to collect this data. Part B: Construct as balanced scorecard for your department. 1. Use the same categories in section A. 2. For each category, pick 1-2 measures. 3. For each measure provide a rationale (3-4 sentences) explaining why the measure is important. 4. Identify a benchmark source for each measure. If none is available, discuss how you would know good or bad performance. 5. Indicate if your institution currently collects data for this measure or if a new procedure would need to be implemented to collect this data.