Question: Part B: 20 marks Four questions. Each question is worth 5 marks. Please answer the questions in the space provided. 1) What is the balanced

Part B: 20 marks Four questions. Each question is worth 5 marks. Please answer the questions in the space provided. 1) What is the balanced scorecard? Describe its four components. 2) Why is it important to understand variation from a statistical perspective? 2) Why is it important to understand variation from a statistical perspective? 4) How should performance measures be linked to strategy? List the key principles of the Six Sigma philosophy. How does it differ from TQM

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