PART B: Case Study, Tesco

Tesco PLC is a British multinational groceries and general merchandise retailer headquartered in Welwyn Garden City, England. It is the third-largest retailer in the world measured by gross revenues and the ninth-largest in the world measured by revenues.

https://www.tesco.com/

https://www.tescoplc.com/media/757589/tesco_annual_report_2021.pdf

Required:

1. Why should TESCO management focus on long-run performance? What are shortcomings of short-run performance measures?
2. What arguments would you use to persuade an organisation to adopt the Balanced Scorecard approach?
3. "A balanced scorecard can only be used for profit-oriented companies because of its inclusion of a financial perspective." Do you agree or disagree with this statement? Justify you answer.
4. What advantages do nonfinancial performance measures have?
5. What are the advantages gained by TESCO in adopting the BSC?
6. What are the steps needed to be taken by a company to implement the balanced scorecard?
7. Identify the challenges that may face a company to implement the balanced scorecard.

Note:

Please use:

Tesco website

Tesco report

Tesco sources