Question: Part B) Put each chosen question answer on a separate page. Your challenge is to find real-life examples of TWO DIFFERENT things described below. You

Part B) Put each chosen question answer on a

Part B) Put each chosen question answer on a separate page. Your challenge is to find real-life examples of TWO DIFFERENT things described below. You can choose which two you complete. This must be completed by individuals -no sharing or copying. You must provide the following information on each example: Showed question chosen showing the letter AND bolded wording. Explained, for each of the chosen questions what you were illustrating and how it illustrated the chosen concept. Picture you took clearly showed the concept Provided complete source information. o For a photo/picture you took, who took it, where was it taken and when . . . Choose any TWO of the following FIVE concepts to illustrate and explain. Each must be a picture you have taken from seeing it-it cannot be from the internet. It must be a personally taken photo. Each one is worth 5 marks (2 x 5 = 10) B1) Serviceable by a customer: One of the design aspects a company must think about for product design is its serviceability by a customer. Take a picture of an item and/or the parts to fix it and explain how that product would be serviced. (Chapter 3 - Page 73) B2) An example of how a company standardizes a product or service: You must take a picture or pictures of a collection of items that clearly shows how the company has standardized some aspect across different models, different sizes or products in the line. (Chapter 3 - Page 83) B3) An example of a company showing they are ISO qualified: For instance, a sign at the company, on a business card or vehicle, etc. that clearly shows the ISO certification symbol. This one CANNOT be taken from the internet. It MUST be a picture of something you personally saw. It can be any ISO standard. (Chapter 4 - Page 93) B4) An example of External Cost of Quality (COD): Provide an example of a company's External COQ. You must show us an example of something that, due to poor quality, the company will incur costs after delivery. Explain the types of costs they will incur. (Chapter 4 - Page 94) B5) Poka-yoke device: Take a picture of something that illustrates the concept of poka-yoke (foolproof). It must be a device or technique that ensures the correct production of a unit or completion of service every time. This cannot be from the internet. (Chapter 4 - Page 107)

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